I am so thrilled to have found LaBucq. I bought a pair of these boots in the cream color and knew I found my go-to shoe. I purchased them in black, and after 30 plus years of wearing all different types of black boots, these are the best hands down. I am about to purchase another pair because my teenage daughter keeps stealing them from me! They're the perfect blend of good support and super cushiony softness. I LOVE them. True to size too.
I thought the customer service was absolutely brilliant. Both people I spoke to were helpful and friendly and it felt like they were really going the extra mile. Thank you! I sent my boots back because they were too clunky from the front, I felt like it looked like I was wearing wellies! They were very nice side view and seemed to be well made.
My friend has these boots in black and I fell in love, but I feel like the cream ones looked a little too much like rain boots, so I ultimately returned them. Overall my experience with Labucq was great, the customer service was helpful and the return was straightforward.